Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999. Gas leaks only, not repairs.

Boiler playing up? Get a local engineer on the case.

Tell us what's wrong in about two minutes. We'll pass it straight to one heating engineer who works in your part of North West London, and they'll call you back to sort it out.

  • One form, no ringing round
  • Your details go to one engineer, never a list
  • Free to ask, no obligation
  • Engineers checked on the Gas Safe Register
  • Callback as soon as possible within the working day
Step 1 of 2: What do you need help with?

Free to enquire ยท No obligation

This is an enquiry service, not an emergency call-out. This form is how to ask about a repair, service or replacement. The number at the top of the page is for gas emergencies only.

How we handle your details

How it works

  1. Tell us what's up.

    Pick the job, add your postcode and describe the problem in your own words.

  2. We find your engineer.

    We send it to one heating engineer who covers your postcode.

  3. They call you back.

    Talk it through, book a visit if needed and get a quote. Only go ahead if you're happy.

What you can enquire about

  • Boiler repair

    No heat, no hot water, a fault code, a drip, or a boiler that keeps cutting out.

    About boiler repair
  • Boiler servicing

    A yearly check keeps things running safely, and many manufacturers need one to keep your warranty valid.

    About boiler servicing
  • Boiler replacement

    Boiler on its last legs? Get a home visit and a quote for a new one.

    About boiler replacement
  • Landlord gas safety certificate (CP12)

    The yearly gas safety check that landlords in England must arrange for rented homes, with the gas safety record (CP12) to give your tenants. One local Gas Safe registered engineer.

    About landlord gas safety certificate (CP12)
A white wall-mounted boiler in an open kitchen cupboard, with pipes running down beneath it.

Worth having to hand when the engineer calls

None of this is needed to send an enquiry, but it helps the engineer understand the job sooner.

  • Boiler make and model

    Usually printed on the front panel, or on a sticker underneath or inside the flap.

  • Any fault code

    Letters or numbers on the display, such as F28 or EA, or a light that is flashing.

  • What has stopped working

    Heating, hot water or both, and roughly when it started.

  • A photo if you can

    A picture of the boiler and its display helps the engineer prepare.

Areas we focus on

North West London, including:

  • Harrow HA1, HA2, HA3, HA5, HA7
  • Brent HA0, HA9, NW2, NW6, NW9, NW10
  • Barnet EN4, EN5, HA8, N2, N3, N11, N12, N14, N20, NW4, NW7, NW11
  • Ealing UB1, UB2, UB5, UB6, W3, W5, W7, W13

More about the areas we cover

Not listed? Send your enquiry anyway. We only pass it to an engineer who covers your postcode.

Questions people ask

Does it cost anything?

No. Asking is free and there's no obligation. If you go ahead, you agree the price with the engineer directly.

Who will call me?

A heating engineer who covers your postcode. We're the go-between; we don't do the work ourselves.

What if I smell gas?

Don't wait for a call back. Leave the property and call the National Gas Emergency Service on 0800 111 999.

Are you the company that used to run this website?

No. We're new, and we're not connected with anyone who used this web address before.

Tell us what is happening with your heating.

Get a call back
Get a call back